AIRVAC currently provides after-market services to over 200 completed
projects in the United States. Technical support from the AIRVAC
engineering and service departments provide any necessary support
to assist the owner in providing timely information and solutions
to problems. Services include 24/7
support, an annual
system check-up,
actual operation and maintenance of your system through a maintenance
contract, and a full inventory of spare parts.
AIRVAC maintains a complete operating vacuum system at our Rochester,
IN factory that is available to simulate field conditions and onsite
problems to help the owner solve problems or suggest solutions.
"AIRVAC's response has been fabulous every time I've needed help." - Phil Shalley
"The people from AIRVAC have been excellent to work with. Any time I have a question I can call and get answers." - Bill Davis
Click Here to find out what more of our customers are saying about AIRVAC!
The Company offers on-site technical support to its customers during system operation and in emergency situations as required. In addition, service assistance is available 24 hours a day, 7 days a week via the Company's toll free number.
One of our most popular services is the annual tune up and evaluation program, which includes such services as exterior leak tests, visual inspection of each valve pit, and evaluation of all pump run times.
Let AIRVAC operate and maintain your system through a contract maintenance program. This program is ideal for those who want to avoid having a full-scale maintenance department complete with trucks, tools, spare parts, and full-time employees.
AIRVAC's trained professionals develop and implement tailored preventive maintenance programs built around their client's system and needs. Plus, clients have the added benefit of knowing that the same company that developed the technology is maintaining their vacuum sewer system.
AIRVAC maintains a certain minimum inventory of spare parts at our Rochester, IN facility. This includes every single part and piece that makes up our products. With this inventory, the system owners can expect spare parts within 24 hours of their request.
Several of our Factory Reps also stock an inventory of both complete valves and spare parts at their location.