Our Service Team has an average 20 years of experience with factory trained technicians around the country. We utilize a state-of-the-art CRM system to schedule, track, and report on all service events. This experience, combined with the newest system diagnostic technology, helps us operate, maintain, and repair systems effectively and efficiently, keeping down time at a minimum for our customers. Our Service staff works closely with our R&D and manufacturing teams to help develop and improve, not only our technology, but also installation and repair processes.
Utilizing a regional structure, our service team partners with our sales team, keeping us closer to our customers. This partnership combines expertise from a product and support system, assisting our customers from system design through installation and operation, as well as on-going assistance with training, improvements, and service.
Many of our systems have been in operation for over 30 years, including systems that have been in operation since the very beginning of Airvac in 1971.
As with all capital equipment, periodic rehabilitations and upgrades are necessary to guarantee continued performance and client satisfaction. Airvac continues to innovate many new products and solutions that increase performance and reduce the operational expenditure of your Airvac vacuum sewer system, all of which are adaptable to your current system.